Preparing for your coaching session
How do our coaching sessions work?
Your coaching session will be hosted on the Lightning Smart website via video link. Use the link in your booking confirmation email to access the video link at the allotted time. You can also access your session from the My Account area of the website. Sessions last one hour.
When booking you will have been asked to give a brief outline of the discussion topic. The coach will come prepared but will ask you what you’d like to discuss at the beginning of the session, so it’s OK to change your mind.
Before attending your coaching session take a look at our suggestions for how to get the best out of your Lightning Smart one-to-one below.
How to get the best out of your Lightning Smart one-to-one
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Be ready to be honest and open
This includes opening up about your inner feelings and reflecting on your situation or challenge. Your coach will help you work these things out, you just need to bring an open mind and a willingness to engage.
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Be ready to think deeply
Your coach is there to support your thinking. They won't tell you what to do but will help you identify and work through your challenges, opportunities and options.
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Prepare by making space
For the duration of your coaching session, and ideally for a few minutes beforehand, please reduce potential distractions to your thinking from emails, text alerts, people etc. You can then relax, focus your mind and be ready to actively engage and enjoy your coaching session. -
Confidentiality
All coaching sessions are completely confidential between you and your coach. We ask that one-to-ones are not recorded and that you take any notes you require as you go.
Other things to be aware of
Responsibility
The relationship between you and your coach will be governed by the standards of your coach’s professional association. Lightning Smart is not responsible for the content of coaching sessions. If you need to make a complaint then get in touch with us and we will provide you with details of your coach’s professional association and their complaint handling process.
Our legal duty
Coaches maintain strict confidentiality standards but do have a duty to report serious concerns about the physical welfare of a client or if they are told about any activity that would breach the law.
